Switch broadband with Broadband Choices today and you could save hundreds of pounds a year. Here's all the help you need to get the right deal at the right price.
Our broadband grids have the latest broadband deals from a long list of the UK's biggest and most trusted broadband providers, which means you can easily find and pick the right broadband deal.
We make finding the right broadband deals for you easy, simply enter your postcode, check and sort using our filters and then select the deal in our grid which looks best for you.
Our January broadband deals
*Average speeds are based on the download speeds of at least 50% of customers at peak time(8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.
How do I choose the right broadband package?
We can help you find your perfect broadband package - but before we get started, have a think about the following:
- Speed - The faster your broadband, the better your online experience should be. Also, as a general rule, the faster your broadband, the more people you can have online at the same time. Here's our buyers guide for finding the right broadband speed
- Bundling - Most providers do broadband, TV and phone - some even do mobile phones as well. It’s nearly always cheaper and easier to bundle them together in one package with just the one monthly bill to pay.
- Usage - If you live with other people all connected to the Wi-Fi and using up lots of gigabytes, you’ll need a generous usage limit - ideally, unlimited broadband. But if it’s only you using the internet to browse and check social media, then you won’t need lots of data. A cheap broadband package with a usage limit should be enough.
What broadband packages are available?
There are three main types of home broadband - ADSL, cable broadband and fibre optic broadband.
We use your postcode to show only what’s available in your area. Some providers offer multiple types, while others are specialists in one particular technology.
- ADSL - Broadband delivered down your telephone line is still the most common type in the UK, and normally offers average speeds of around 10Mb. You need an active phone line, which means paying line rental. Compare ADSL deals here.
- Fibre optic broadband - Superfast broadband delivered by fibre optic cable carrying data at the speed of light. Most fibre broadband, including BT fibre, still needs a telephone line but offers average speeds of 67Mb. Compare fibre deals here.
- Cable broadband - Virgin Media’s different from other providers, with a cable broadband network that doesn't rely on BT’s infrastructure. You’ll get average speeds as high as 362Mb and won’t necessarily have to pay line rental. Compare cable broadband deals here.
Enter your postcode below to find out what's available in your area:
Compare broadband deals in your area
Which broadband provider is the best?
That’s a hard question to answer, because broadband speeds and your choice of providers depends so much on where you live.
For instance, a provider might have the fastest speeds or the keenest prices, but that’s no good to you if their service isn’t available at your address.
However, to give you a broad picture of what the standout providers offer and their key selling points we’ve named our pick of the best here, determined by the main criteria you should use when you’re shopping for broadband.
Fastest broadband providers
With average speeds of 362Mbps on its top-tier service, Virgin Media is the fastest household-name provider.
The catch? You’ll need to be in an area covered by Virgin Media’s fibre broadband network to be able to get it.
Hyperoptic offers even faster speeds. But its service is only available in select locations.
Best broadband provider for customer service
Plusnet is consistently named best for customer service, perhaps thanks largely to the fact that it has fewer customers to keep happy than many of the best known providers.
Best broadband provider for price
TalkTalk’s and Plusnet’s most affordable deals are typically priced between £16-£18 per month. That’ll typically get you an average broadband speed of 10Mbps-11Mbps.
Entry-level broadband services such as these are fine if you live alone or you’re a light internet user.
But if you live in a multiple-occupancy home, we’d suggest you consider a fibre broadband package instead.
Should I change my broadband provider?
If you’re really unhappy with the speeds you’re getting, we always recommend you vote with your feet and switch.
The same goes if you’ve gone beyond your minimum contract term with your current provider, which means you'll be paying well over the odds for package.
Once your initial contract terms are over, the price you pay can rise by 50% or more. So there are major savings to be had by switching.
Conversely, if you’re happy with the service you’re receiving think long and hard before you switch.
If you do decide to stay, make sure you call your network to renew your contract and maybe even negotiate a lower price.
Otherwise you’ll continue paying much higher out-of-contract rates.
Can I change broadband provider?
If you’re out of contract with your broadband provider, you’re free to switch whenever you like.
But if you’re still under contract, you’ll probably have to pay off the rest of your contract if you want to switch.
There are some exceptions, however. If you’re under contract, you can switch to another provider with no financial penalty if…
- Your provider hikes prices for services to which you subscribe at a rate that’s higher than inflation.
- Your broadband speed is much lower than you were told you’d receive.
Mid-contract switching costs explained
Broadband providers are permitted to hike broadband prices in line with inflation during the course of your contract.
Conversely, subscribers affected by inflationary hikes cannot leave without incurring a penalty charge or paying up the rest of their contract.
The situation is very different if a provider hikes prices at above-inflationary rates, however.
In these circumstances, they are legally bound to allow customers to leave and are not permitted to charge them for doing so.
It’s also worth noting that providers are also obliged to contact customers about looming above-inflation price rises in advance.
After which point, you’ve got 30 days to cancel free of charge and switch supplier.
How do I know if I’m out of contract?
You can find out your contract end date by…
- Opening up your broadband provider’s customer app on your phone
- Logging into the customer account section of your provider’s website
- Calling up your provider and speaking to a customer service rep
What happens when my contract ends?
Broadband providers are legally obliged to notify you by email, phone or text when the end date for your minimum contract term is approaching.
The notification must be sent out 10-40 days before your minimum term ends.
As part of the notification that’s sent to you, providers are also obliged to inform you of the best comparably priced deals they offer as well as any upgrade options that are available to you.
Naturally, if you choose not to recontract with your existing provider you’re free to switch to another supplier whenever you like.
But be aware: if you don’t recontract or switch you’ll almost certainly be paying more than you should for your package. Much, much more, in fact.
Research conducted by Ofcom, which brought the end-of-contract notifications into force, shows that customers who take landline and broadband packages pay an average of 20% more when they’re out of contract.
Got a bundle that includes TV too? According to Ofcom, there’s a good chance you’re paying 26% more if you’re out of contract.
How to change broadband provider
- Check you’re free to leave your current provider.
- Use broadband choices to compare deals and see what's available at your address.
- Contact the provider you’d like to join and book a date for the service to go live
- Contact the provider you’re leaving (this step is only required if you’re switching to or from a provider with its own cable network, such as Virgin Media or Hyperoptic).
Need more help? We’ve got a comprehensive guide that walks you through the process of how to change your broadband provider, as well as offering some handy expert tips.
Will I lose connection when I switch broadband provider?
If you’re switching between providers that use BT’s nationwide infrastructure (TalkTalk, BT, Sky, Plusnet, EE and more), you’ll only be without a broadband service for a matter of minutes.
If you’re switching to or from a provider that uses a different network, such as Virgin Media or Hyperoptic, your downtime will most likely be longer. But should only be up to two hours.
In the event that you can’t be without a connection for that long, we’d recommend you either use a mobile broadband dongle as a stand-in connection.
Or activate tethering on your phone, which will mean you can share your phone’s mobile internet connection to get online on your laptop, tablet, desktop or any other internet-enabled gadget you’ve got.
Do I have to change my landline number?
There’s no need to change your landline number when you switch broadband provider, unless you're moving house to an address located in a different telephone exchange area.
Assuming you’re switching between providers that use BT’s network (for example Sky, BT, EE, TalkTalk), you simply inform the network you’re joining that you’d like to keep your number. And they’ll do the rest.
When you’re switching to or from Virgin Media or Hyperoptic, you should still be able to keep your phone number.
To do so, you’ll need to speak to your new provider and make arrangements to transfer your number.
How fast is my broadband?
The best and most failsafe way to find out the broadband speed you’re getting with your current provider is to use our speed test.
It only takes a few seconds and all we’ll need is your postcode and email address.
To get the clearest picture of the speeds you’re receiving, it’s a good idea to do the test a few times, at different times of day.
What’s the fastest broadband I can get?
To see what’s available are available at your address, use our postcode checker. Just input your postcode.
Then when the deals comparison table appears, use the filters to sort by ‘minimum speed’.
It’s hard to pinpoint exactly what’s affecting your connection. But factors that could be making it slow include:
- Your network is busy. Broadband speeds generally slow down at peak time, which is generally between 5pm-11pm.
- Problem with your provider. Check if you’re being affected on your provider’s Twitter account or on downdetector.
- There's an issue with your router. Try rebooting your router a few times to see if things improve.
- The site or service is experiencing problems. If the slow speeds only seem to be affecting particular service or site, the problem probably lies with them rather than your broadband service.
- Viruses can seriously impact broadband speed. So run a scan on your computer to make sure that’s not the problem.
- Your home’s location. If you live a long way from your telephone exchange, you’ll generally get slower speeds
Will I get the advertised broadband speed?
Not necessarily. If you see a package advertised as offering average download speeds of 58Mbps, there’s no guarantee you’ll actually get that speed.
Sometimes, you might get a lower or higher speed than the average speed your provider has advertised, depending on how far you live from the telephone exchange.
Legally, broadband providers are obliged to tell you the likely minimum speeds you'll get at peak time when you're signing up.
In the event that you're getting a very unsatisfactory speed and your provider fails to amend the situation within a month of being told, you're free to leave penalty-free.
Not happy with your broadband speed? Here's some tips to help you speed up your service.
Can I get fibre broadband?
Fibre broadband isn’t available everywhere. But if you live in a city or town, you’ll almost certainly be able to get fast fibre service.
If you’re somewhere remote, however, fibre broadband availability is much more limited.
The best way to find out if you can get fibre at your address and which providers you can choose from is to use our availability checker.
Just insert your postcode and email address below and we’ll show you what’s on offer where you live.
Is it cheaper to bundle my services?
You can make real savings by taking multiple services from the same provider, than if you took the same services separately from different suppliers.
Bundling is also a good way of simplifying your finances, because you’ll only ever have the one bill to manage.
Should I bundle broadband and home phone?
In most cases, whether you should take home phone with your broadband is a decision that you won’t have to make.
That’s because most broadband, including BT, EE and Sky, is delivered by landline, so you have no choice to take a landline when you sign up for their broadband.
The exceptions are the likes of Virgin Media and Hyperoptic, which use cable broadband networks to deliver your broadband.
So on paper you should be able to cut your outgoings by getting standalone broadband from those providers.
However, close examination reveals that in fact it’s generally cheaper to get a broadband and landline bundle from the likes of BT and Sky than it is to get standalone broadband from Virgin Media or Hyperoptic.
Should I bundle broadband and TV?
You can save money by bundling TV and broadband from the likes of BT, Sky, Virgin Media or TalkTalk. And depending on the provider you choose, you could get a great set top box as part of the deal.
But bear in mind that when you take TV from broadband providers, you’re almost certain to be tied into a lengthy contract for the TV services you subscribe to.
If you’d prefer to mix and match, it might be a better idea to sign up for pay as you go monthly passes for streaming services instead.
Can I get broadband without line rental?
Yes, it is possible to get broadband without line rental.
You see, although most packages come with line rental included as standard, providers like Virgin Media and Hyperoptic run on different kinds of network infrastructure, which mean they're able to offer broadband on its own.
Bear in mind, though, these broadband deals aren’t available everywhere.
Moreover, the networks that offer them are usually smaller, and they aren't necessarily cheaper than a low-cost deal that includes a landline.
Still, if you really don't want line rental, take a look at our broadband-only deals here:
What broadband speed should I go for?
With a faster connection you can download and stream without lags, no matter how many people in your house are using the internet at once.
Here’s a simple guide to broadband speeds:
- Standard - Average speed usually around 10Mbps / 11Mbps - If you’re just checking emails, browsing websites, shopping and reading news, you don’t really need fast broadband. Standard packages with advertised speeds of around 10Mb are enough for light internet usage.
- Superfast - Average speed usually between 35Mb and 67Mb - If you want to stream TV and films, or download music and games, you’ll find this much easier with superfast broadband. It’s perfect for households of three or more people, who all want to be online.
- Even faster - Average speed between 76Mb and 362Mb+ - For larger families, with everyone connected - on tablets, mobile phones, PCs and consoles - even faster fibre broadband, or Virgin Media’s top-whack cable broadband, could be a worthwhile investment.
Should I choose a broadband package based on price?
Though looking at price is important, we don’t recommend it be the deciding factor when choosing a broadband package.
After all, just because a provider offers cheap packages, doesn’t mean it’ll be able to give you what you need.
Once you’ve read the information above and considered everything you need out of your package, use our table to compare the best deals.
Which broadband providers do you compare?
We compare broadband, TV, home phone and mobile deals from all the main UK providers. Not everyone has the same pick of providers - that’s why we need your postcode - so we show the best broadband deals available where you live.
There are smaller providers you might not know, as well as the big names you've heard of:
- BT - The UK's biggest and most well-known broadband provider, offering ADSL, fibre optic and home phone and TV options too.
- Virgin Media - Has some of the fastest nationally-available broadband around, reaching speeds of a humongous 350Mb, and offers phone and extensive telly as well.
- Sky - Offers ADSL and fibre broadband, lots of calling options, and some top TV tech.
- TalkTalk - A budget-friendly provider with ADSL, fibre, home phone, and even a bit of TV.
- Plusnet - Known for its Yorkshire-based customer service team, low prices, and surprisingly fast download speeds.
- EE - Has ADSL, fibre, loads of home phone options, an unconventional TV system, and extra bonuses for EE mobile customers.
- Post Office - One of the cheapest providers around, offering both ADSL and fibre broadband at incredibly low prices.
Do I need to contact my provider when I switch?
You simply need to contact the provider you’re joining and they’ll contact the supplier you’re leaving and handle the entire switching process for you.
However, if you’re switching from or to a provider that uses its own infrastructure (for example Virgin Media or Hyperoptic), you will need to contact the provider you’re leaving, as well as the one you’re joining.