Sheffield-based Plusnet has built a strong customer base by specialising in affordable, straightforward broadband packages and strong UK-based customer service. It’s owned by BT, but run independently, so it differs quite a bit from its parent company.
Let's take a look at everything you can get from Plusnet - from fibre optic broadband to BT Sport.
What does Plusnet do?
Plusnet does it all: broadband, fast fibre optic broadband, home phone, and even mobile deals.
With Plusnet, you can choose between basic ADSL broadband with average download speeds of 10Mb, or its faster fibre sibling. Whichever one you choose, you'll get totally unlimited downloads, a free router, and a landline included at no extra cost.
Moreover, when you take out a broadband contract with Plusnet, you can choose its length: 12 months or 18 months. This will make a difference to the price, but does give you more options.
Plusnet fibre optic broadband
Super speedy fibre optic broadband is available from Plusnet in two forms: one package with average speeds of 36Mb, and another with average speeds of 66Mb. Both come with truly unlimited downloads, a Plusnet Hub One router, and internet security in the form of Plusnet Safeguard.
Plusnet home phone
All broadband packages come with a home phone package. You get basic line rental included as standard, so you can make PAYG calls, but if you have a more talkative household you can upgrade for an extra charge. Those upgrades include the option to add evening and weekend calls, unlimited anytime calls, or cheaper international calls.
Sadly you can't get a Plusnet phone line on its own - you'll get it bundled in with its broadband.
Unfortunately, Plusnet scrapped its TV offering some time ago. You can no longer add a YouView box to your broadband package.
BT Sport on Plusnet
You can now get BT Sport on Plusnet. It costs an additional monthly fee - but the price makes it one of the cheapest ways to get BT Sport.
If you sign up through Plusnet, you'll be able to watch BT Sport via the app or website.
If you have Sky TV and Plusnet broadband, it costs way less to add on BT Sport than it costs if you go through BT. Once you’re signed up to Plusnet broadband, get in touch with the provider to add BT Sport.
For more information, check out our guide to BT Sport.
Like its broadband (and home phone, and BT Sport access, and… well, everything), Plusnet's mobile arm is cheap as chips. You can get low-price SIM-only deals, complete with 4G and excellent coverage. Best of all, if you're a Plusnet broadband customer, you'll get access to special mates rates on mobile plans.
What’s good about Plusnet?
- Specialises in affordable broadband
- Unlimited broadband, with no download limits
- Special offers and vouchers regularly available
- Highly-regarded UK-based customer service
- Mates rates on Plusnet Mobile deals for broadband customers
- BT Sport available cheaply, to watch online and via app
- Free Plusnet Hub One or Hub Two with broadband packages
What’s bad about Plusnet?
- Fibre optic broadband not available everywhere - use our postcode checker to see if you can get it
- No ultrafast broadband available
- Access to BT Sport costs extra (may be included with special offers) and is only accessible via the app or Sky TV
- Not much in the way of extras - favours simple and affordable over bells and whistles
- Heavier users may be better served elsewhere, as there are faster packages available from other providers - such as Virgin Media
See our full Plusnet review for more.
Our latest Plusnet deals
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