About Plusnet - simple, affordable broadband
Sheffield-based Plusnet (www.plus.net) has built a strong customer base by specialising in affordable, straightforward broadband packages and strong UK-based customer service. It’s owned by BT (www.bt.com), but run independently, so it differs quite a bit from its parent company.
Let's take a look at everything you can get from Plusnet - from fibre optic broadband to BT Sport.
What does Plusnet do?
Plusnet offers three broadband options:
- Unlimited Broadband gives you download speeds of up to 17Mb and has no usage limit, so you can use it as much as you like. A good choice for smaller households, and heavy users like gamers and film buffs who don’t want to splash out for fibre.
- Unlimited Fibre gives you superfast download speeds of up to 38Mb, and no usage limits on how much you use it. A good choice for large households with lots of people connecting to the web at the same time.
- Unlimited Fibre Extra is Plusnet’s fastest package. It gives you superfast download speeds of up to 76Mb, and no usage limits whatsoever. If you want the best online performance, this is your go-to package.
All broadband packages are available with a home phone package. You get inclusive weekend calls to UK landlines, 0870 number and 0845 numbers with Unlimited Broadband, and inclusive evening and weekend calls with Unlimited Fibre and Unlimited Fibre Extra.
For an additional charge you can, of course, upgrade to anytime calls, so you can call landlines at no cost at any time - well, duh. If you have friends or family abroad, you can upgrade to the Anytime International 300 plan. This gives you inclusive UK landline calls at any time and 300 minutes of calls a month to 35 international locations, including Australia, France, Germany, and the USA.
Plusnet also does broadband-only packages - in other words, packages that don’t include calls. However, you’ll need an active BT landline to be able to get one, so you’ll still have to pay line rental - either to Plusnet or another provider.
If you don’t want to be tied into a 12-month contract - and many people just aren’t ready for that sort of commitment - Plusnet also offers a flexible one-month rolling option, though it doesn’t do much to promote it.
You’ll have to pay an activation fee if you choose this option, but once you’re up and running you can cancel your package by giving 10 days’ notice without being charged any exit fees. Unlike with a long-term contract, you won’t get a router included, so you’ll have to buy one from Plusnet or use one you already have.
BT Sport on Plusnet
You can now get BT Sport on Plusnet provided you have a Sky set-top box and satellite dish. If you have, for an additional £5.99 a month you can get BT Sport 1, BT Sport 2 and ESPN. And for another £1.50 a month, you can have them in sparkly, pin-sharp HD.
Adding BT Sport to Sky TV through Plusnet costs less than half what it costs to do it through BT if you haven’t got BT broadband. Once you’re signed up to Plusnet broadband, get in touch with the provider to add BT Sport.
BT Sport has exclusive live rights for 38 Barclays Premier League matches a season, and has dibs on 18 of them. It also has live football from the Champions League, A-League, Brasileirao, Bundesliga, FA Cup, Ligue 1, MLS, Serie A, UEFA Europa League and more.
There’s also other live sports, including WTA tennis, Ultimate Fighting Championship (UFC) events and MotoGP racing. For more information, check out our guide to BT Sport.
What’s good about Plusnet?
- Specialises in affordable broadband
- Unlimited broadband, with no download limits
- Special offers and vouchers regularly available
- Highly-regarded UK-based customer service
- YouView TV available to existing customers
- BT Sport available on Plusnet YouView and Sky cheaper than it is through BT
- Broadband-only option available - although you need an active phone line to be able to get it
- Flexible rolling packages with 10-day cancellation period
- Free Plusnet Hub Zero with broadband packages
- Pay less for line rental by paying a year’s-worth upfront
What’s bad about Plusnet?
- Fibre optic broadband not available everywhere - use our postcode checker to see if you can get it
- BT Sport only available if you have a Plusnet YouView or Sky set-top box and satellite dish
- Not much in the way of extras - favours simple and affordable over bells and whistles
- Heavier users may be better served elsewhere, as there are faster packages available from other providers.