Plusnet Broadband

Why choose Plusnet Broadband?

  • Award winning broadband
  • UK based customer support
  • Easy to switch
  • Great value broadband and calls deals
Check Plusnet availability Call: 0808 178 5954

Free:Unlimited Broadband

Freefor 12 months*then £9.99 a month thereafter + £17.99 a month line rental

£50 cashback
  • 12 months FREE broadband!
  • Get £50 cashback
  • Ends 25th October
Buy this deal now Call: 0808 178 5954

About Plusnet - simple, affordable broadband

Sheffield-based Plusnet ( has built a strong customer base by specialising in affordable, straightforward broadband packages and strong UK-based customer service. It’s owned by BT (, but run independently, so it differs quite a bit from its parent company.

Let's take a look at everything you can get from Plusnet - from fibre optic broadband to BT Sport.

What does Plusnet do?

Plusnet offers three broadband options:

  • Unlimited Broadband gives you download speeds of up to 17Mb and has no usage limit, so you can use it as much as you like. A good choice for smaller households, and heavy users like gamers and film buffs who don’t want to splash out for fibre.
  • Unlimited Fibre gives you superfast download speeds of up to 38Mb, and no usage limits on how much you use it. A good choice for large households with lots of people connecting to the web at the same time.
  • Unlimited Fibre Extra is Plusnet’s fastest package. It gives you superfast download speeds of up to 76Mb, and no usage limits whatsoever. If you want the best online performance, this is your go-to package.

Broadband comes with either a Plusnet Hub One or a Plusnet Hub Zero router.

All broadband packages are available with a home phone package. You get inclusive weekend calls to UK landlines, 0870 number and 0845 numbers with Unlimited Broadband, and inclusive evening and weekend calls with Unlimited Fibre and Unlimited Fibre Extra.

For an additional charge you can, of course, upgrade to anytime calls, so you can call landlines at no cost at any time - well, duh. If you have friends or family abroad, you can upgrade to the Anytime International 300 plan. This gives you inclusive UK landline calls at any time and 300 minutes of calls a month to 35 international locations, including Australia, France, Germany, and the USA.

Plusnet also does broadband-only packages - in other words, packages that don’t include calls. However, you’ll need an active BT landline to be able to get one, so you’ll still have to pay line rental - either to Plusnet or another provider.

If you don’t want to be tied into a 12-month contract - and many people just aren’t ready for that sort of commitment - Plusnet also offers a flexible one-month rolling option, though it doesn’t do much to promote it.

You’ll have to pay an activation fee if you choose this option, but once you’re up and running you can cancel your package by giving 10 days’ notice without being charged any exit fees. Unlike with a long-term contract, you won’t get a router included, so you’ll have to buy one from Plusnet or use one you already have.

BT Sport on Plusnet

You can now get BT Sport on Plusnet provided you have a Sky set-top box and satellite dish. If you have, for an additional £5.99 a month you can get BT Sport 1, BT Sport 2 and ESPN. And for another £1.50 a month, you can have them in sparkly, pin-sharp HD.

Adding BT Sport to Sky TV through Plusnet costs less than half what it costs to do it through BT if you haven’t got BT broadband. Once you’re signed up to Plusnet broadband, get in touch with the provider to add BT Sport.

BT Sport has exclusive live rights for 38 Barclays Premier League matches a season, and has dibs on 18 of them. It also has live football from the Champions League, A-League, Brasileirao, Bundesliga, FA Cup, Ligue 1, MLS, Serie A, UEFA Europa League and more.

There’s also other live sports, including WTA tennis, Ultimate Fighting Championship (UFC) events and MotoGP racing. For more information, check out our guide to BT Sport.

What’s good about Plusnet?

  • Specialises in affordable broadband
  • Unlimited broadband, with no download limits
  • Special offers and vouchers regularly available
  • Highly-regarded UK-based customer service
  • YouView TV available to existing customers
  • BT Sport available on Plusnet YouView and Sky cheaper than it is through BT
  • Broadband-only option available - although you need an active phone line to be able to get it
  • Flexible rolling packages with 10-day cancellation period
  • Free Plusnet Hub Zero with broadband packages
  • Pay less for line rental by paying a year’s-worth upfront

What’s bad about Plusnet?

  • Fibre optic broadband not available everywhere - use our postcode checker to see if you can get it
  • BT Sport only available if you have a Plusnet YouView or Sky set-top box and satellite dish
  • Not much in the way of extras - favours simple and affordable over bells and whistles
  • Heavier users may be better served elsewhere, as there are faster packages available from other providers.

Switching to Plusnet

  1. - 1 -Compare

    Compare the Plusnet deals which are available to you

  2. - 2 -Choose

    Select the package which meets your requirements

  3. - 3 -Sign Up

    Follow the link to sign up

Check Plusnet deals in your area now

Frequently Asked Questions

  1. How do I switch broadband provider?

    The process of changing your broadband provider is actually pretty straightforward. First, you put your postcode into our impartial comparison tool. We’ll display the broadband, phone and TV deals available where you live, and then you can use our search filters to narrow down the options and find the perfect package for your household. Finally, you sign up with your new provider online. They’ll contact your existing provider and take care of everything else for you (unless you're switching to or from Virgin Media).

    The actual switch should be virtually seamless, and in the vast majority of cases it is. Your new broadband provider will send you all the stuff you need to get set up, like a new wireless router and/or TV set-top box.

  2. How fast is fibre broadband?

    Speeds vary between providers and packages, but most fibre broadband offers download speeds of up to 38Mb or faster. BT Infinity has speeds of up to 52Mb or 76Mb; and Sky Fibre and TalkTalk fibre broadband have speeds of up to 38Mb or 76Mb depending on the package. Virgin Media cable broadband is even faster, with speeds of up to 200Mb on top-end bundles.

    While ‘up to’ speeds are never guaranteed, when you’re on fibre the speeds you receive are typically closer to the advertised speeds than with standard broadband.

  3. Why can’t I get fibre optic broadband?
    Superfast fibre optic broadband is slowly making its way across the UK as part of a nationwide roll-out part sponsored by the government. Currently, around 80% of the country has access. You can use our postcode checker to see whether fibre optic broadband’s reached your area yet. That's the most likely reason why it's not available to you, but it could also be due to living in a rural area, in an awkwardly-placed property, or just too far away from a street cabinet.
  4. How long does it take to switch broadband?
    When you sign up to a new provider, they’ll contact your existing one and request a transfer of your service. The only exception is when you're switching to or from Virgin Media, in which case you'll have to call and cancel. While switching times vary depending on the type of package, it shouldn’t usually take more than 10 working days. It can take longer if you don’t currently have a phone line, as an engineer will need to come out and install one for you.