Compare Plusnet broadband deals

Why choose Plusnet Broadband?

  • Award-winning broadband
  • UK-based customer support
  • Easy to switch
  • Great value broadband and calls deals

Plusnet: Unlimited Broadband + Unlimited UK & Mobile Calls

£29.27 per month 12 month contract
£75 Reward Card
Plusnet logo
  • £75 Reward Card
  • Average speed* 10Mbps
  • Offer ends

Today's best deals

Special offer

Online exclusive Unlimited Broadband

New customers only Offer Ends 06/07/2022 UK-based customer service

Online exclusive Unlimited Fibre Extra

New customers only Offer Ends 06/07/2022 UK-based customer service
Special offer

Online exclusive Unlimited Broadband

New customers only Offer Ends 06/07/2022 UK-based customer service

Online exclusive Unlimited Fibre & Unlimited UK & Mobile Calls

New customers only Offer Ends 06/07/2022 UK-based customer service

Online exclusive Unlimited Fibre

New customers only Offer Ends 06/07/2022 UK-based customer service

Online exclusive Unlimited Fibre Extra & Evening & Weekend UK & Mobile Calls

New customers only Offer Ends 06/07/2022 UK-based customer service

Online exclusive Unlimited Fibre Extra & Unlimited UK & Mobile Calls

New customers only Offer Ends 06/07/2022 UK-based customer service

Online exclusive Unlimited Fibre & Evening & Weekend UK & Mobile Calls

New customers only Offer Ends 06/07/2022 UK-based customer service
Special offer

Online exclusive Unlimited Broadband & Unlimited UK & Mobile Calls

New customers only Offer Ends 06/07/2022 UK-based customer service

*Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.

Fibre/cable services at your postcode are subject to availability. You can confirm availability on the provider's website.

Providers may increase charges. You should have the right to exit your contract without penalty if this happens.

About Plusnet - simple, affordable broadband

Plusnet logo

Sheffield-based Plusnet has built a solid reputation for affordable, straightforward broadband packages and highly-rated, UK-based customer service. While it’s owned by BT, Plusnet is run independently and differs quite a bit from its parent company.

What broadband packages can I get with Plusnet?

Plusnet offers a small, easy-to-understand selection of standard broadband and faster fibre optic broadband packages. We'll take a look at what they've got to offer.

Plusnet standard broadband

Plusnet's cheapest package is Unlimited Broadband. You get an ADSL broadband service with average download speeds of 10Mbps, as well as totally unlimited downloads.

It also includes a free router and security software to keep you safe online.

At the time of writing, Unlimited Broadband is one of the cheapest broadband packages on the market, especially when compared to equivalent packages from other household-name providers.

It's also worth noting that you can choose between a 12-month or 18-month contract.

In a sector where 24-month contract terms are the norm, the option of a shorter contract term is a real selling point.

Unlimited Broadband requires you to get a landline – luckily, line rental is included in the price of the package, with pay as you go calls included as standard.

Plusnet fibre optic broadband

Plusnet also offers two fast fibre optic broadband options:

  • Unlimited Fibre – average speeds of 36Mbps
  • Unlimited Fibre Extra – average speeds of 66Mbps

Both come with truly unlimited downloads, a Plusnet Hub Two router, and internet security in the form of Plusnet Safeguard.

As with Unlimited Broadband, both Plusnet fibre packages come with line rental included in the price, with pay as you go calls as standard.

Can I get Plusnet broadband deals in my area?

To find out which Plusnet deals are available in your area, use our postcode checker.

Got your heart set on a particular service from Plusnet? Click on the links below to find out more:

What speeds can I get with Plusnet broadband?

The speeds you'll get with Plusnet depend to some extent on the location of your home. But in general, the average download speeds you can expect are:

  • Unlimited – 10Mbps average speed
  • Unlimited Fibre – 36Mbps average speed
  • Unlimited Fibre Extra – 66Mbps average speed

Plusnet home phone

All Plusnet broadband packages include a home phone, as Plusnet uses this to deliver broadband to your house.

Basic line rental comes with ‘pay as you go’ calls as standard, so you’ll only need to pay for calls you make. Calls to Plusnet numbers and Plusnet support are free.

But if you have a more talkative household, you can upgrade for an extra charge. You can choose from three call plans:

  • Evening and Weekend UK and Mobile Calls – calls to UK landlines between 7pm and 7am on weekdays and anytime on weekends, and 1000 minutes of evening and weekend calls to UK mobiles
  • Unlimited UK and Mobile Calls – unlimited anytime calls to UK landlines, and 2000 minutes of anytime calls to UK mobiles
  • Anytime International Calls – unlimited calls to UK landlines and 300 minutes to select international destinations

You also have the option to add extra call features and mobile minutes to your plan.

It’s worth mentioning that you can't get a Plusnet phone line on its own – you can only get it bundled with Plusnet broadband.

Plusnet TV

Unfortunately, Plusnet scrapped its TV offering back in January 2021. So you can no longer add a YouView box to your broadband package.

If you have Plusnet broadband and want to add TV onto that, you can still hook up a Freeview or Freesat box, sign up to Sky TV on its own, or subscribe to a NOW TV Membership.

BT Sport on Plusnet

While Plusnet no longer offers its own TV packages, you can still get BT Sport with Plusnet. It costs an additional monthly fee - but the price makes it one of the cheapest ways to get BT Sport.

There are two ways to get BT Sport with Plusnet:

  • If you sign up through Plusnet, you'll be able to watch BT Sport via the app or website. And if you have a smart TV that supports screencasting, or a gadget like Apple TV or Google Chromecast, you’ll be able to screencast from the BT Sport app to the big screen
  • If you’re a Plusnet broadband customer and have Sky TV and Plusnet, it costs much less to add on BT Sport than if you get it through BT. Once you’re signed up to Plusnet broadband, get in touch with them to add BT Sport

For more information, check out our guide to BT Sport.

Plusnet Mobile

Like the rest of its services, Plusnet's mobile offering is simple and budget-friendly.

You can get low-price SIM-only deals, complete with excellent 4G coverage via EE’s network. They’re all available on rolling 30-day contracts too.

Best of all, if you're already a Plusnet broadband customer, you'll get an extra 2GB of data per month.

Plusnet customer service

Plusnet is consistently highly rated for its UK-based customer support and has a cabinet full of 33 awards to show for it. Its support centre's opening hours are:

  • 8am - 8pm Monday to Friday
  • 9am - 7pm Saturday
  • 9am - 6pm Sunday

You can get in touch by calling 0800 432 0200.

What’s good about Plusnet?

  • Specialises in affordable broadband
  • 12-month and 18-month contracts available
  • Unlimited broadband, with no download limits
  • Special offers and vouchers regularly available to new customers
  • Award-winning UK-based customer service
  • Plusnet broadband customers get a data bonus on SIM deals
  • BT Sport available cheaply, to watch online and via app
  • Free Plusnet Hub Two with fibre broadband packages

What’s bad about Plusnet?

  • Fibre optic broadband not available everywhere – use our postcode checker to see if you can get it
  • Limited range of speeds, with only three packages on offer
  • No ultrafast broadband available – heavier users should look to other providers, such as Virgin Media, for top speeds
  • Not much in the way of extras – favours simple and affordable deals over fancy perks and add-ons

How does Plusnet compare with other providers?

Plusnet does two things very well: value for money and customer service. Its ADSL and fibre packages are consistently among the cheapest on the market, with speeds that are in line with many bigger and better-known providers.

Plusnet is also consistently rated among the best providers for customer support and customer satisfaction, regularly sweeping up awards in these areas.

The catch is that it doesn't offer a premium, full fibre service and there's no option to add pay TV to your bundle.

More providers like Plusnet

Want to compare your options? Have a look at our guides to other broadband and TV services as well:

Frequently asked questions

How much is Plusnet broadband?

Plusnet is one of the cheapest and best value providers around. At the time of writing (June 2022), its standard broadband comes in at £20.99 per month, while its fibre services are a few pounds extra per month.

Can I get broadband-only deals with Plusnet?

No, at the time of writing Plusnet does not offer broadband without a landline.

So if you definitely don't want or need a landline, you may want to take a look its sister companies BT and EE. Both of whom offer broadband in the same areas as Plusnet and don't require you to take a landline.

You can also get broadband-only deals from Virgin Media, G. Network and TalkTalk.

Does Plusnet offer deals for existing customers?

Yes, just like BT, Sky, TalkTalk and EE, Plusnet offers existing broadband customers the same prices and packages as new customers.

Existing Plusnet customers can also save by adding extra services to their package, such as Plusnet Mobile SIMs.

How long does it take to switch to Plusnet?

Switching to Plusnet from most household-name providers, such as TalkTalk and BT, usually takes about two to three weeks. However, you're only likely to be without a service for half an hour.

The switching process may take a bit longer if you require any installation work – for example, if you need a new phone line. But in most cases, this isn't an issue.

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