Plusnet phone

Why choose Plusnet broadband

  • Award winning broadband
  • UK based customer support
  • Easy to switch
  • Great value broadband and calls deals
Check Plusnet availability Call: 0808 178 5954

Top deal:Unlimited Broadband + Calls

£18.00 p/m for 18 months
£6.99 setup costs, 18 month contract

Unlimited Monthly Usage!
  • Up to 17Mb download speed
  • Unlimited downloads
  • Free activation
Buy this deal now Call: 0808 178 5954

Plusnet phone

If there’s one thing Sheffield's Plusnet (www.plus.net) does best, it’s affordable, straightforward phone and broadband packages. Owned by BT (www.bt.com) but operated independently, its home phone options are super easy to understand - and they come with a few extra features too. Let’s take a look.

What can I get with Plusnet phone?

Home phone is only available with a Plusnet broadband package - though if you do go for line rental, you’ll get a discount on your broadband with free installation and activation.

The main phone packages are:

  • Weekends - The basic line rental package with standard broadband bundles. Includes weekend calls to UK landlines.
  • Evenings and Weekends - The basic line rental with fibre optic broadband bundles, or an upgrade you can add to a standard broadband package. Includes calls to UK landlines in the evenings (7am-7pm) as well as at weekends.
  • Anytime - Upgrade to add anytime calls to UK landlines, 24/7.
  • Anytime International 300 - Add 300 anytime minutes each month to 35 international destinations, including the USA, India, France, and Australia, as well as anytime calls to UK landlines.

The weekend and evening calls include numbers beginning with 01, 02, 03, 0845, and 0870, though some exceptions apply. And watch out - calls that last over an hour become chargeable, so remember to hang up at the 59-minute mark and phone back.

All phone packages include free calls to other Plusnet landlines, and you’ve also got the option to add 100 anytime minutes to UK mobiles.

A bunch of calling features are included as standard too. They are:

  • Call return 1471
  • Withhold number 141
  • Voicemail 1571
  • Ring back
  • Reminder call
  • Conference calling

Bear in mind that ring back, reminder call, and conference calling will cost a few pence for each use.

As well as those, there are extra features you can add onto your monthly bill. These are:

  • Caller display
  • Reminder call (unlimited use)
  • Call waiting
  • Call divert
  • Ring back (unlimited use)
  • Voicemail Extra (for additional settings, such as the ability to check your messages from any phone or get SMS alerts)
  • Anonymous call reject

To save even more money, Plusnet also offers call feature bundles, in which you can add up to five of those features into a single handy package for a reduced price. However, note that Voicemail Extra and Anonymous call reject can’t be included in a bundle.

All the calling features - and feature bundles - can be added or removed whenever you want, though it usually takes a day or two for them to go live.

What’s good about Plusnet phone?

  • Specialises in affordable, easy-to-understand packages, with some of the cheapest line rental in the UK
  • Weekend calls to UK landlines included as standard in basic package - and evening calls as well if you’re a fibre customer
  • Top-notch reputation for customer service, backed up by Ofcom
  • Including line rental in your package gives you a discount on broadband, along with free activation and installation
  • Can save money by paying a year’s line rental upfront
  • Can add to an existing broadband package if you think it’ll give you a better deal

What’s bad about Plusnet phone?

  • Only available as part of a bundle with broadband - can’t get a landline-only deal
  • Plusnet not available everywhere - use our postcode checker to see if your area can get it
  • Not many extras, since Plusnet is committed to keeping things simple
  • Calling features are limited compared to some providers, such as BT
  • Number of mobile minutes you can add is limited

Switching to Plusnet

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  2. - 2 -Choose

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  3. - 3 -Sign Up

    Click through to Plusnet and you can seal the deal in seconds


Check Plusnet deals in your area now

Frequently Asked Questions

  1. Will bundling save me money?

    The great thing about bundling your services i.e. getting two or more of your home communications services from the same provider, is that it can potentially make your life both easier AND cheaper. Certain bundles can mean savings of up to a few hundred pounds when compared with certain separate deals. Plus, you'll only have to deal with one supplier rather than getting two or three separate bills each month, and even worse, having to contact several different call centres if you have problems with your services.

    However, think carefully before you bundle. If you don’t plan on using one of the services then unless having it is cheaper than not, it’s not worth getting.

  2. Can I keep my phone number?
    Yes, you can normally keep your existing number if you switch from one provider to another. However if you're a cable customer or need a new line, you'll likely need to get a new one.
  3. How do I get a new phone line?

    When you switch phone and broadband providers, or move to a new home, you may need to have a new phone line or cable installed. This can be arranged by your provider, with costs varying depending on the company you’re with and the package you’ve picked.

    Getting a new line installed is straightforward. When you sign up with a provider, they will tell you if you need a new line and arrange a time for an engineer to come and visit to do the work.

  4. Can I have a second phone line installed?

    Yes, it's possible to get a second phone line installed into a property. There are many reasons you might want to do this - getting a business-specific line, or splitting your property into flats or rented rooms, for example.

    The cost of fitting a second line will vary depending on who your provider is, and you may have to wait a few days until an engineer is available to do the work. Contact the provider for more information.

  5. Can I keep my phone number when switching?

    Whether you can keep your number or not when changing providers depends on a number of factors. If you’re staying in the same property, then providers will usually allow you to keep using your number when you switch. In some cases your new provider may not accept the new number - contact your provider to find out their reasons if this happens.

    If you’re moving properties, you may be able to keep your number - so long as you’re within the local telephone exchange area. If you move out of this area, you won’t be able to keep your number and will have to get a new one.

  6. How can I reduce my home phone bills?
    One of the easiest ways to save money is to bundle your home phone service with broadband, and perhaps a TV subscription, from a single provider. These days, all the major UK providers - including BT, Sky, Virgin Media and TalkTalk - are able to offer all three services, and offer generous discounts to households that sign up for multiple services in one big bundle. If all you want is a cheap phone line, and you don't need a broadband connection, there are smaller providers that specialise in offering cheap line rental. However, you also need to factor in the cost of making phone calls - especially if you phone internationally or make lots of calls to mobiles. Some providers offer special call plans, usually for a few pounds extra each month, that include international calls or calls to mobiles to help keep your costs down.