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Plusnet phone

Why choose Plusnet broadband

  • Award winning broadband
  • UK based customer support
  • Easy to switch
  • Great value broadband and calls deals
Check Plusnet availability Call: 0808 178 5954

Plusnet:Unlimited Broadband + Calls

£19.99 p/m for 18 months
Free setup costs, 18 month contract

Unlimited Monthly Usage
  • Unlimited downloads
  • Fixed price contract
  • Offer ends 25th September
Buy this deal now Call: 0808 178 5954

All about Plusnet home phone

If there’s one thing Sheffield's Plusnet ( does best, it’s affordable, straightforward phone and broadband packages. Owned by BT ( but operated independently, its home phone options are super easy to understand - and they come with a few extra features too. Let’s take a look.

What can I get with Plusnet phone?

Home phone is only available with a Plusnet broadband package - though if you do go for line rental, you’ll get a discount on your broadband.

The main phone packages are:

  • Pay as you go - The basic line rental package with standard broadband bundles.
  • Evenings and Weekends - Includes calls to UK landlines and mobiles in the evenings (7am-7pm) as well as at weekends.
  • Unlimited - Upgrade to add anytime calls to UK landlines and mobiles, 24/7.
  • Anytime International - Add 300 anytime minutes each month to 35 international destinations, including the USA, India, France, and Australia, as well as anytime calls to UK landlines.

The weekend and evening calls include numbers beginning with 01, 02, 03, 0845, and 0870, though some exceptions apply. And watch out - calls that last over an hour become chargeable, so remember to hang up at the 59-minute mark and phone back.

All phone packages include free calls to other Plusnet landlines, and you’ve also got the option to add 100 anytime minutes to UK mobiles.

A bunch of calling features are included as standard too. They are:

  • Call return 1471
  • Withhold number 141
  • Voicemail 1571

As well as those, there are extra features you can add onto your monthly bill. These are:

  • Caller display
  • Reminder call (unlimited use)
  • Call waiting
  • Call divert
  • Call reminder
  • Ring back
  • Voicemail Extra (for additional settings, such as the ability to check your messages from any phone or get SMS alerts)
  • Anonymous call reject

To save even more money, Plusnet also offers call feature bundles, in which you can add up to five of those features into a single handy package for a reduced price. However, note that Voicemail Extra and Anonymous call reject can’t be included in a bundle.

All the calling features - and feature bundles - can be added or removed whenever you want, though it usually takes a day or two for them to go live.

What’s good about Plusnet phone?

  • Specialises in affordable, easy-to-understand packages, with some of the cheapest line rental in the UK
  • Can add inclusive weekend and evening calls or anytime calls
  • Anytime International gives you cheaper international calls
  • Top-notch reputation for customer service, backed up by Ofcom
  • Including line rental in your package gives you a discount on broadband, along with free activation and installation
  • Can save money by paying a year’s line rental upfront

What’s bad about Plusnet phone?

  • Only available as part of a bundle with broadband - can’t get a landline-only deal
  • Plusnet not available everywhere - use our postcode checker to see if your area can get it
  • Not many extras, since Plusnet is committed to keeping things simple
  • Calling features are limited compared to some providers, such as BT
  • Number of mobile minutes you can add is limited

See our full Plusnet review for more.

What else does Plusnet do?

Read up on everything you can get from Plusnet - and compare the latest deals - in our guides:

Frequently Asked Questions

  1. Can I keep my phone number if I switch provider?

    Yes, you can normally keep your existing number if you switch from one provider to another. However if you're a cable customer or need a new line, you may need to get a new one.

    For everything you need to know, see our guide: Can I keep my phone number?

  2. How do I get a new phone line?

    When you switch phone and broadband providers, or move to a new home, you may need to have a new phone line or cable installed. This can be arranged by your provider, with costs varying depending on the company you’re with and the package you’ve picked.

    Getting a new line installed is straightforward. When you sign up with a provider, they will tell you if you need a new line and arrange a time for an engineer to come and visit to do the work.

  3. Can I have a second phone line installed?

    Yes, it's possible to get a second phone line installed into a property. There are many reasons you might want to do this - getting a business-specific line, or splitting your property into flats or rented rooms, for example.

    The cost of fitting a second line will vary depending on who your provider is, and you may have to wait a few days until an engineer is available to do the work. Contact the provider for more information.

  4. Can I save money by bundling TV, phone and broadband?
    Yes you can. Providers like Sky and Virgin Media offer competitively priced bundles, comprising broadband, home phone and TV, and getting all three services from the same place often leads to significant savings. It also makes it easier to manage finances, as all services come on a single bill.