BT deals

Why choose BT?

  • UK's most powerful Wi-Fi signal - super reliable home Wi-Fi
  • Get speeds of up to 76Mb with the BT Smart Hub
  • Free BT Sport with any TV package - until 31st July
  • Get up to 100GB Cloud storage - secure storage for important files

Online Exclusive: Unlimited Broadband + Calls

£23.99 p/m for 12 months
£9.99 setup costs, 12 month contract

Online exclusive - £75 BT Reward Card - see BT's website for further details
  • Get a £75 BT Reward Card!
  • 100GB Cloud storage
  • Ends 27th April

BT explained: is the biggest provider the best?

BT (www.BT.com) is the provider that does it all. Standard broadband? Check. Superfast fibre? Check. Subscription TV and exclusive live sports, including Premier League and Champions League matches? Check and check. Available almost everywhere? Big check. It’s no surprise then that it’s the biggest broadband provider in the UK.

Of course, that doesn’t necessarily mean it’s the best for you. In this guide, we’ll look at what you can get from BT, what we think are its strengths and weaknesses, and what BT’s own customers think of the provider.

Ordered a BT package through us and want to claim vouchers? Click here to claim John Lewis vouchers, or go here for more info on claiming cashback, reward cards, or other vouchers.

What does BT do?

BT Broadband

When it comes to broadband, BT is all things to all people. It has one of the broadest selections of broadband packages around, offering everything from affordable packages with 12GB or 25GB usage limits - a good choice for light users who only want email and browse the web - to truly unlimited packages that let you download as much as you like - great for people who stream a lot of TV and movies online. You get online storage and use of public Wi-Fi hotspots thrown in for no extra cost too.

Click here for more on BT Broadband

BT Infinity

Fibre’s a big step up from standard broadband, offering faster download and upload speeds, and more reliability. It’s a sensible choice for families and shared houses, or just people who use the web extensively for watching movies and TV, downloading music, gaming, video calls and more.

BT sells its fibre optic broadband as BT Infinity, and offers a choice between speeds of up to 52Mb - with a 25GB usage limit or truly unlimited - or up to 76Mb - truly unlimited-only. Typical contracts are 12 months long, though some deals may be 18 months.

Click here for more on BT Infinity

BT TV

BT TV is based around YouView, which lets you pause, rewind and record Freeview channels, and access lots of on-demand TV. It’s all very nicely integrated - for example, if you miss an episode of your favourite show, you can simply scroll back to it in the interactive guide and start watching it on the relevant catch-up service. BT Sport is included, naturally, and you can also add extra channels like Sky Sports. You can even get Netflix if you want.

You have three basic options. Entertainment Starter gives you a YouView box with no recording function - though you can still pause and rewind.

Entertainment Plus comes with a YouView+ box, and more than 80 channels, including premium channels like Fox, MTV, the Discovery Channel, and Comedy Central.

Finally, the Total Entertainment package includes all the channels of the Entertainment Plus option, but also includes more HD and kids' channels. It comes with a 1TB Ultra HD YouView box, which supports BT Sport Ultra HD. A noticeable improvement on standard high-definition, Ultra HD offers exceptional image sharpness, but you will need an Ultra HD television to watch it. And from 1 August 2017, it'll be the only way to get BT Sport totally free.

BT TV is only available with BT broadband. It’s cheaper than Sky and Virgin Media TV, although it has fewer channels and features. Check out our complete guide to BT TV channels for the full lowdown.

Click here for more about BT TV

BT Phone

Most BT broadband packages come with a call plan - which you can also get standalone without any broadband at all. The cheapest option is Unlimited Weekend Calls, which let you call UK landlines for free on Saturdays and Sundays. You can also choose Unlimited Evening & Weekend Calls - inclusive landline calls on weekends and between 7pm and 7am on weekdays - or Unlimited Anytime Calls - inclusive landline calls… erm, anytime.

Click here for more about BT Phone

BT Mobile

In 2015, BT bought EE for a massive £12.5 billion. It uses the network to offer both sim-only and pay monthly contract plans.

There are four different sim-only plans, which give you a choice between 500MB, 2GB, 6GB or 20GB of data per month, as well as unlimited texts, and inclusive minutes to landlines and mobiles.

If you want a handset, you can choose between a limited range that includes big boys like the iPhone 7 and the Samsung Galaxy S7, as well as lower cost phones for those on a smaller budget. It's not the biggest list of devices you'll see, but they're all quality phones.

All BT Mobile plans are 4G - which means you get mobile internet up to five times faster than you get with 3G plans - and lots of extras, including the BT Sport app, free BT Wi-Fi hotspot access, and more. Plus if you have BT broadband, you get a £5 discount on your monthly mobile phone bill.

Click here for more about BT Mobile

BT Business

Whether you’re setting up your own business or a home office, BT Business might be a better choice than home broadband. BT Business packages are primarily aimed at small and medium-sized businesses, and range from 10GB usage limits - suitable for sole traders - to superfast unlimited options - good for an office. You can also get leased lines, statics IP addresses and more.

Click here for more about BT Business

BT existing customer deals

BT likes to look after its customers by offering exclusive deals just for BT households. These will let you add extra stuff to your existing package for free or at a much lower cost - perfect if you want to see how BT’s other services work for you. By grabbing more things from the same provider, you’ll get easier monthly bills that often cost less.

See BT existing customer deals

What’s good about BT?

  • Widest availability of all UK providers
  • Has arguably the broadest choice of packages - there’s an option to suit most types of user
  • Truly unlimited packages with no fair usage policies or traffic management - perfect for heavy users or anyone who wants peace of mind they can use the web as much as they like
  • BT Infinity is great for families and shared houses where lots of people use the internet at the same time
  • Online storage and BT router included with all packages
  • More affordable TV than Sky or Virgin Media
  • Lots of extras for TV, including more channels and on-demand box sets and movies
  • Full BT Sport suite, including Champions League coverage free with some TV packages
  • The Champions League is exclusive to BT Sport
  • Sky Sports 1 and 2 available with TV packages
  • Affordable and simple to understand mobile phone plans
  • High-quality phones available on pay monthly contracts
  • Widest 4G network coverage in the UK
  • Discounts on mobile phone plans for existing BT customers
  • Mobile plans come with lots of extras, including the BT Sport app

What’s bad about BT?

  • BT Infinity isn’t available everywhere - use our postcode checker to see if you can get it in
  • Broadband typically more expensive than other providers
  • Not the cheapest broadband or line rental in the UK
  • BT TV has fewer channels and features than Sky or Virgin Media
  • Champions League not included with BT broadband-only packages - requires £5 monthly subscription
  • While BT Infinity is plenty nippy, it isn’t the fastest broadband available in the UK
  • Limited choice of handsets on pay monthly mobile plans
  • 4G not available everywhere in the UK
  • No pay as you go mobile plans
  • Those irritating adverts

Click here to compare the latest BT deals

BT reviews

In our last Customer Satisfaction Awards, BT customers were largely positive about the provider. They rated BT highly for quality and reliability, activation speed and commended the BT Home Hub router. However, they were more critical when it came to value for money and the speed of its broadband.

Switching to BT

  1. - 1 -Compare

    Compare the BT deals that are available in your area.

  2. - 2 -Choose

    Select the package which meets your requirements

  3. - 3 -Sign Up

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Check BT deals in your area now

Frequently Asked Questions

  1. What do I need to get BT broadband?
    All you need is a BT phone line. If you haven’t got one, you can compare new line deals with us. If you’re getting a new line installed on its own, it will usually cost you a fee, but if you get it with BT broadband or BT TV it’s free.
  2. How fast is BT broadband?
    BT has broadband packages that offers download speeds of up to 17Mb, and fibre optic broadband packages that offer speeds of up to 52Mb and up to 76Mb. However, these speeds are based on what the top 10% of BT broadband customers get, so there’s no guarantee you’ll get similar speeds.
  3. Which BT broadband package should I get?
    Basically, it all comes down to how much you use the internet and what you use it for. If you only go online for a couple of hours a day tops to check your email, use Facebook, and do a bit of shopping, then a package with a speed of up to 17Mb and a monthly usage allowance will do you fine. On the other hand, if you live in a house full of people who are constantly catching up on Match Of The Day on BBC iPlayer, downloading films to put on their iPad, video calling friends in Australia and playing Xbox games online, then a totally unlimited BT Infinity package would be just the job.
  4. Can I keep my email address if I switch to BT broadband?
    Different providers have different policies on what happens to your provider-based email address when you switch. Sky, Virgin Media, TalkTalk, and Plusnet all let you keep your emails - though look out because there may be a fee or a time limit. Other kinds of email addresses, such as those from Gmail or Outlook, won't be affected at all by a switch.
  5. How do I get BT Sport?
    You get BT Sport free when you take out BT TV with BT Infinity, or BT Sport Lite when you get just BT broadband.

    The full BT Sport suite is available for a monthly subscription with Sky TV or Virgin Media TV.