How do I upgrade to the new Virgin Media TV V6 box?

Virgin Media V6 icon

I read that Virgin Media has a new TiVo box out. Is it worth getting, and if so how do I go about doing that? Thanks for your help!

You're right - Virgin Media's just released a brand spanking new set top box. It's a significant upgrade on the current TiVo box you get with TV packages, and it's easy to get your hands on one - if you're an existing customer at least.

As for whether it's worth it… well, that's trickier to answer. Let's get into it.

The new Virgin Media set top box is still brand new, so it's worth taking a moment to talk about what it is and what it does. If you already know all this, feel free to skip ahead.

What is the Virgin TV V6 exactly?

The V6 is the latest set top box from Virgin Media. It contains all the functionality you get with a standard Virgin TiVo box, but adds loads of extra features, is easier to use and also looks considerably sleeker. And yes - we know looks don't matter that much for set top boxes, but if you're going to have something under your TV, it may as well be pleasant to look at.

Virgin TV V6 box

Here are just some of the ways it kicks the old box into touch:

  • It's faster - If you've ever used a TiVo box, you know they can be a little… sluggish at times. The V6 is 10 times faster - menus are near instantaneous and apps launch extremely quickly.
  • It's 4K-ready - If you have, or were thinking of buying, an Ultra HD TV, this feature will be particularly appealing. The V6 supports the resolution, so you can watch certain on-demand shows with incredible detail. In truth, there's not a whole lot to watch right now - just Netflix, YouTube, and some rental movies - but 4K is the future, and the V6 is prepared for it.
  • Search is fantastic - A search function may not seem like the most glamourous feature, but it is by far my favourite. Simply start typing the name of a show into the box, and it will immediately start looking for it, before you've even completed the word. Even better, if that show is on multiple services - be it TV, catch-up or Netflix - all of them will show up in the results.
  • You can launch catch-up TV from the guide - Finally, you can scroll back in the guide, select a show you missed and immediately launch that show to watch on catch-up. YouView's been doing this for a while, so it's great to see Virgin Media catching up.
  • You can record six shows at once - I can't recall a time when there were six things on TV at the same time that I wanted to watch. But if it's something you've experienced (I'm not convinced it's a common problem, but feel free to tell me I'm wrong)… well, it won't be a problem anymore.
  • A new remote that beeps when you lose it - Here's another one I particularly like. If you lose the remote control (and I do this allthe time), you can press a button on the V6 to make the remote start beeping so you can find it. Be aware that it's very loud - it's easy to turn the noise off, but shutting your agitated dog up again may be trickier.

How do I get the new V6 box?

The Virgin Media V6 box is now included as standard with all bundles except the low-cost Player Bundle. For clarity, that means it's available with the Mix, Fun and Full House bundles.

From January, 2018, Virgin announced they will offer existing Virgin TV customers (who take a TV and broadband bundle) a free upgrade to their V6 box.

You can see some Virgin Media deals right here:

Best buy deals
  • Mix TV Bundle
    Now with VIVID 200 fibre speed
    • Average speed* 213Mbps
    • £20.00 up-front costs
    • Weekend calls inc.
    • Offer ends
    • £45.00 per month
    12 month contract
  • Player TV Bundle
    Now with VIVID 100 fibre speed
    • Average speed* 108Mbps
    • £20.00 up-front costs
    • Weekend calls inc.
    • Offer ends
    • £29.00 per month
    12 month contract
  • Full House TV Bundle
    Now with VIVID 200 fibre speed
    • Average speed* 213Mbps
    • £20.00 up-front costs
    • Weekend calls inc.
    • Offer ends
    • £55.00 per month
    12 month contract
  • Full House Sports TV Bundle
    All BT Sport channels in HD
    • Average speed* 213Mbps
    • £20.00 up-front costs
    • Weekend calls inc.
    • Offer ends
    • £75.00 per month
    12 month contract
  • VIP TV Bundle + Talk More Anytime
    Two V6 TiVo Boxes
    • Average speed* 362Mbps
    • £20.00 up-front costs
    • Anytime calls inc.
    • Offer ends
    • £79.00 per month
    12 month contract

*Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). Speed can be affected by a range of technical and environmental factors. The speed you receive where you live may be lower than that listed above. You can check the estimated speed to your property prior to purchasing.

Can I still use my old TiVo box?

You can! Put it in another room, and you can watch Virgin Media TV in another part of the house. It'll work pretty much as before - just be aware that the speed of the new box will make this one seem like a slog in comparison.

You can even watch your old recordings through your new box. You'll have to connect the old TiVo box to your router directly via Ethernet cable to do so, but it means you won't lose any of those precious episodes of Planet Earth you've been hoarding.

Is it worth upgrading to the V6?

The Virgin TV V6 looks like a good bit of kit, and for some people an upgrade is definitely worth it. It's not for everyone though - some people would be better off saving the money, or waiting until it's a bit more established.

Obviously there is no correct answer here, so treat this as a guide. Ultimately, only you know whether you want it, or can afford it, but here's what I think.

I'd say it's a clear yes to upgrading if:

  • You watch a lot of TV
  • You have a 4K TV
  • You want to put the old TiVo in a different room
  • You want more recording space, or the ability to record more channels simultaneously
  • You use apps like Netflix or catch-up TV a lot via your set top box

Otherwise, I'd say it's a nice-to-have rather than a must.

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