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TalkTalk phone

Why choose TalkTalk?

  • Flexible, affordable packages
  • 24/7 UK based customer support
  • Brand new Talk2Go app
  • Totally unlimited fibre broadband
Check TalkTalk deals Call: 0800 049 1377

TalkTalk: Faster Fibre

£23.50 p/m for 18 months
£9.95 setup costs, 18 month contract

No set-up fees
  • Totally unlimited broadband
  • 35Mb average speed
  • Price stays the same for contract length
Buy this deal now Call: 0800 149 0377

TalkTalk phone - Is it any good?

Changing your home phone provider can be a bit of a faff, but luckily TalkTalk (www.talktalk.co.uk) likes to keep things simple. Not only is it affordable, it cuts out all the complicated bits and presents one simple solution: line rental with broadband, and the option to add a few extras if you need to. Let’s take a closer look.

What can I get with TalkTalk phone?

There’s just one home phone package available from TalkTalk - basic line rental with pay-as-you-go calls.

A few extra calling features are included at no extra cost: voicemail, caller display, call divert, call waiting, ringback, reminder call, and three-way calling.

However, if you’ve got a chatty household, you can add ‘Boosts’ to your plan. These are bundles of extra features that work on a rolling monthly basis, so you can add and remove them whenever you want. The phone Boosts that TalkTalk offers are:

  • Unlimited UK Calls - Gives you unlimited calls to UK landlines and mobiles at any time
  • International Saver - Gives you discounted rates on calls to a ton of international destinations
  • International Extra - Gives you 1000 inclusive minutes per month to landlines in 50 countries
  • International Max - Same as International Extra, except you can call mobile numbers too

Anytime calls are only good for 60 minutes, so remember to hang up before the hour is up and phone back again.

TalkTalk line rental unfortunately isn’t available on its own - only as part of a bundle with broadband. Use our postcode checker to see if you can get it in your area.

What’s good about TalkTalk phone?

  • Specialises in simple, affordable packages so there’s no complication
  • Widely available, since it uses BT’s Openreach network
  • TalkTalk is ‘triple-play’ so you can bundle line rental with broadband, and TV
  • Can call mobile numbers at cheaper rates than other providers - and TalkTalk is one of the few to cover mobile numbers in its inclusive calls
  • Flexible Boosts can be added and removed at any time
  • Boosts available for cheaper international calls

What’s bad about TalkTalk phone?

  • Very little choice of packages - in fact, there’s only one package
  • Landline-only isn’t available - can only get home phone in a bundle with broadband
  • No options for cheaper evening or weekend calls
  • Weaker customer service than other providers, according to Ofcom stats
  • Options for calling features aren’t very flexible - it’s basically all or nothing

What else does TalkTalk do?

Read all about everything that TalkTalk offers along with home phone:

Frequently Asked Questions

  1. Can I keep my phone number if I switch provider?

    Yes, you can normally keep your existing number if you switch from one provider to another. However if you're a cable customer or need a new line, you may need to get a new one.

    For everything you need to know, see our guide: Can I keep my phone number?

  2. Can I save money by bundling TV, phone and broadband?
    Yes you can. Providers like Sky and Virgin Media offer competitively priced bundles, comprising broadband, home phone and TV, and getting all three services from the same place often leads to significant savings. It also makes it easier to manage finances, as all services come on a single bill.
  3. How do I get a new phone line?

    When you switch phone and broadband providers, or move to a new home, you may need to have a new phone line or cable installed. This can be arranged by your provider, with costs varying depending on the company you’re with and the package you’ve picked.

    Getting a new line installed is straightforward. When you sign up with a provider, they will tell you if you need a new line and arrange a time for an engineer to come and visit to do the work.

  4. Can I have a second phone line installed?

    Yes, it's possible to get a second phone line installed into a property. There are many reasons you might want to do this - getting a business-specific line, or splitting your property into flats or rented rooms, for example.

    The cost of fitting a second line will vary depending on who your provider is, and you may have to wait a few days until an engineer is available to do the work. Contact the provider for more information.