Post Office broadband - what can I get?
No longer just a place to mail packages and pay your bills, the Post Office also has a range of broadband deals - and it's committed to making them as affordable and accessible as possible.
Its fibre optic broadband is a fairly new offering from the provider and just like its standard ADSL broadband and home phone packages, it's simple, straightforward, and low in price. Here's everything you need to know.
What can I get from Post Office fibre broadband?
Two fibre broadband packages are available from the Post Office:
- Unlimited Fibre Broadband - gives you average download speeds of 35Mb and unlimited downloads
- Unlimited Fibre Broadband Plus - average download speeds of 63Mb and unlimited downloads
Both include line rental, a free router, and Post Office SafeGuard. This is the provider's own network-level internet security, which blocks dodgy malware-ridden sites for everyone on your connection, as well as giving you basic parental controls. You can even block social media at certain times of the day to make sure the kids don't get distracted during homework hours.
Post Office is one of the most accessible broadband providers out there too, with special priority services available for vulnerable customers - including disabled users and their carers. If you qualify, you can get priority fault repairs, free calls to directory enquiries, and more.
Weekend calls to UK landlines are included with fibre broadband as standard, and it's a long weekend - 6pm Friday to 6am Monday.
Or, you can upgrade your line with a calling add-on. They are:
- Evening and weekend calls - adds evening calls to UK landlines
- Anytime calls - gives you inclusive calls to UK landlines at any time of the day
- Mobile 100 - gives you 100 calling minutes to UK mobile numbers
- Mobile 500 - same as the above, but with 500 minutes
- International Saver - adds unlimited calls to landlines in 40 countries, and discounted call rates to even more
The locations you can call at no extra cost with International Saver are: Argentina, Australia, Austria, Belgium, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, and the USA.
You've also got the option to save a bit of money by paying for a full year of basic line rental upfront in a single payment, which gives you a nice little discount too. (You'll still have to pay for broadband and calling add-ons month by month even if you do this, though.)
What's good about Post Office fibre broadband?
- Very low prices - it's one of the UK's cheapest providers
- Can save even more money by paying a year's line rental upfront
- Unlimited downloads on all packages
- Superfast average speeds of 63Mb
- Basic network-level security included
- Great customer support, including priority service for vulnerable customers
- Options for cheaper calls to mobiles and international numbers
What's bad about Post Office fibre broadband?
- Fibre still isn't available everywhere - use our postcode checker to see if you can get it where you are
- Not many perks or extras included
- Included router isn't great - providers like BT and Sky offer better hardware
- Not the fastest fibre around - Virgin Media has packages with average download speeds of 362Mb, for instance
- No broadband-only, landline-free packages